Privacy Policy
Privacy
The enquiry form is the only part of this site that asks for your personal details. This page explains what it collects, why, who helps us handle it, and how to reach us about it. It also explains how the website’s optional country setting works.
Who we are
This website, and the enquiries sent through it, are operated under the Pulszo brand. Pulszo is not currently a registered company or other incorporated legal entity, so this policy does not name one.
If you have a question about this policy or about information you have sent us, email us.
What you send us
When you submit the enquiry form, it sends the details you enter:
- Your name
- Your company name
- Your work email address
- Your phone number, if you choose to give one
- The service you are interested in
- Your message
What is recorded automatically
To route, protect and keep a record of each enquiry, a small amount of technical information is stored with it:
- The page you sent the enquiry from, and any campaign (UTM) parameters in its web address
- The name of the website that referred you, if any — the site name only, never the full address
- The user-agent your browser reports, which describes the browser and device type
- A one-way hash of your IP address. Your IP address itself is not stored with the enquiry.
- The result of the automated security check described below
- The date and time of the enquiry, and the version of this policy in force when you sent it
Security checks and network data
The enquiry form uses Cloudflare Turnstile to tell people apart from automated submissions. Turnstile runs in your browser and is provided by Cloudflare under its own privacy terms.
To limit abuse, recent submissions are counted against the hashed IP address. Those counters are deleted automatically, at the latest after 48 hours.
The website is delivered through Cloudflare’s network. As with any website, Cloudflare processes connection information, such as IP addresses and request details, in order to deliver and protect it.
Your country setting
The website can offer a country setting, so that it can present information suited to your country or region. Where the website shows prices, it shows the same prices to every visitor, listed for each of our launch markets side by side. They do not depend on your country setting or on where your connection appears to come from.
Suggested country. Where this is available, the website may ask our server which country your connection appears to come from. Our server takes this from Cloudflare, which works it out from the connection information, such as your IP address, that it already processes to deliver the website. We receive and use only a two-letter country code. We do not receive or use your city, coordinates or any other precise location, we do not use your time zone, and we do not ask for your browser’s location.
A suggested country is kept only in the open page while you browse. We do not store it, it is not saved in your browser, and it does not change what the website shows unless you confirm it. It can be wrong — for example if you use a VPN or proxy, are travelling, or your network routes traffic through another country.
Your chosen country. If you choose a country with the country selector, or confirm a suggested one, the website can remember that choice in your browser’s local storage. This is not a cookie. What is saved is the two-letter country code, whether you chose it yourself or confirmed a suggestion, and when. If you decline a suggestion, that decision may be saved in the same way so that you are not asked again.
Your chosen country stays in your browser. The website does not send it to our server, it is not stored in our database, it is not added to any enquiry you send, and it is not shared with our service providers.
You can change your country at any time with the country selector. Clearing this website’s data in your browser removes the saved choice. If your browser blocks this kind of storage, your choice applies only to the page you are on.
What we do not do
- We do not sell or rent your information.
- The site runs no advertising or analytics scripts, and it does not set cookies of its own. A saved country choice uses your browser’s local storage, as described above, not a cookie.
- We do not use your enquiry for advertising or for automated decisions about you.
Why we use it
We use the information described above only to:
- Read and reply to your enquiry
- Understand what you need and discuss whether and how we can help
- Keep a record of business correspondence
- Protect the form and the website against spam, abuse and automated submissions
- Suggest a country and remember the one you choose, so the website can present information suited to your country or region
Who processes it for us
We use a small number of service providers to run the website and handle enquiries. Each processes information under its own terms and privacy policy.
- Cloudflare — hosts and delivers the website, runs the enquiry form’s server code, stores enquiries in its database service, queues notifications, and provides the Turnstile security check. Where the country setting is available, Cloudflare also provides the country your connection appears to come from, as described above.
- Resend — sends the email that tells us a new enquiry has arrived. That email contains the details of your enquiry.
- Google (Gmail) — the mailbox that receives those notifications and that we use to reply to you.
International processing
Cloudflare, Resend and Google operate internationally, so your information may be processed and stored in countries other than the one you live in, where data protection laws may differ. Each provider describes how it protects the information it handles in its own privacy terms.
How long we keep it
We keep enquiries, and the notification emails about them, for as long as reasonably necessary to respond to you, to continue any discussion that follows, and to keep a record of business correspondence — subject to any legal requirements that apply.
There is currently no fixed automatic deletion period. If you would like your enquiry deleted, ask us and we will delete it unless we need to keep it to meet a legal obligation.
Your rights and choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, applicable law may give you further rights — for example to object to or restrict how your information is used, or to receive a copy of it.
To make a request, email us, ideally from the address you used in your enquiry. We will respond as soon as reasonably possible, and may need to confirm your identity first.
If you are not satisfied with our response, you may be able to complain to the data protection authority where you live.
A saved country choice is held only in your browser, so you can change it with the country selector or remove it yourself at any time by clearing this website’s data.
Security
We take reasonable measures to protect what you send, including encrypted (HTTPS) connections, automated abuse checks, storing a hash of your IP address rather than the address itself, and limiting who can access stored enquiries.
No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security. Please do not include sensitive information, such as passwords or payment details, in your message.
Children
This website is intended for businesses and is not directed at children.
Changes to this policy
We may update this policy as the website or the way we handle enquiries changes. The date at the top shows when it was last updated, and each enquiry records the version of the policy in force when it was sent.
Contact
For anything about this policy or your information: